About us and our customer promise

About Gocompare.com

Gocompare.com launched in November 2006 to help people find the right insurance cover at the best price. It was founded by Hayley Parsons who has worked her entire career in the insurance broking and price comparison markets. It was the first comparison site to focus on displaying product features rather than just listing prices. We know that the cheapest price isn't always the best value option and at Gocompare.com, you can compare both product and price details quickly and easily so that you can make an informed choice.

It was this philosophy that led to Gocompare.com becoming the first price comparison site to be invited to join the British Insurance Brokers Association (BIBA) in May 2008 and our approach helped force older comparison sites to change their 'quick quote' ways and stop using assumptions to calculate estimated figures.

Today, Gocompare.com provides one of the most comprehensive online comparison services in the UK, comparing a wide range of products and services from a team committed to try and find you the right product at the right price. Our Customer Promise demonstrates this commitment to you.

Our promise to you

  • We're committed to try and find you the right product at the right price.
  • We aim to continually evolve our product and service offer, so we're always at the forefront of the comparison industry, saving you time and money.
  • We want you to make an informed choice, so we only ask you the questions that are necessary to get the right products in front of you.
  • All our product comparisons are shown in an unbiased way and we don't allow any advertising on our website.
  • The price you see on our website is the price you'll pay.
  • We don't charge you a penny - using our service is completely free.
  • We will never sell on your personal information to anyone else or use it to make unwanted sales calls or send unwanted emails, you can opt out of receiving calls and emails at any time.
  • We always put our customers first and welcome any feedback on how to improve our service.

Gocompare.com is authorised and regulated by the Financial Services Authority.

Our customer promise

Committed to try and find you the best price

By working with a wide range of companies we aim to save you money for the products and services that you're looking for, together with special offers and deals, some that are exclusive to us.

Saving you time

By bringing together a wide range of companies into one website, you don't have to spend time searching many different websites to find the products you're after. Our comparison search engine has been built to get your prices in seconds.

Making sure you get the right product

We want you to make an informed choice, so we only ask you the questions that are necessary to get the right products in front of you. We then present that information in a way so you can quickly and easily choose the best product for you. On some of our comparison products, our 5 star rating system will rate policies against the cover that you need, meaning that you can see at a glance which policy gives you the right cover for the right price.

Protecting your information

We will never sell on your personal information to anyone else or use it to make unwanted sales calls or send unwanted emails, you can opt out of receiving calls or emails at any time. All personal information is securely stored and transactional data is encrypted, so you can use our site with confidence.

Being clear and transparent

We don't charge you in anyway for using our service - not a penny. We don't allow any advertising on our website, all of our product comparisons are shown in a totally unbiased way and we only get paid when you buy a product from one of our partners.

The price you see is the price you pay

We do everything we can to ensure that the prices you see on our website are the same as the ones you'll see if you went direct to the company's website, we do not make any assumptions - the price you see on our website is the price you'll pay.

Use our special 5 star rating system to help you choose the right policy.

  • Get your quotes
  • Select your important policy features
  • Choose the right policy for you

Gocompare.com Limited is authorised and regulated by the Financial Services Authority (FSA) for insurance mediation activity under firm reference number 465053. You may check this on the FSA's register by visiting the FSA website, or by contacting the FSA on 0845 606 1234. Gocompare.com Limited is registered in England and Wales (Company No. 5799376). Registered office: Imperial Courtyard, Newport, Gwent, NP10 8UL United Kingdom. Copyright © 2006-2009 Gocompare.com Ltd. All Rights Reserved.

Valid XHTML 1.0 Transitional
> Contact us
> FAQs
Retrieve quotes