In recent years, there have been numerous reports about comparison sites and whether or not people can trust the industry as a whole. At Gocompare, we’re open and transparent about the service we provide and it’s important to us that you can trust us to help you find the right product at the right price.
So if you have ever wondered how we operate; and how we manage to search so many different companies to find you the best prices on loads of different products, without charging you a penny, then this article should answer all of your questions. So grab a cuppa and a hobnob and have a read…
If you use Gocompare.com, or any comparison site for that matter, then you’re in good company. Independent research carried out recently indicated that 90% of all people looking for car insurance, and 81% looking for home insurance, used a comparison site to find the best deal.*
How we make our money
Firstly, our service is completely free for you to use – we do not charge you a penny. Our main purpose is to help you find the best possible deal, no matter what you are looking for. That’s why we can guarantee that the quotes you get from us are unbiased.
We don’t allow any advertising or sponsored listings on the Gocompare.com website, so the insurance companies on our site can only reach the top of our results page if they offer the best deal – they can’t buy their way there.
We make our money by charging our partners a small fee if you purchase through our site, but these fees are not added to your quote, so you know you won’t get a cheaper price by going direct.
No hidden charges, no nasty surprises
We don’t make any assumptions at Gocompare.com, so you can rest assured that the quote you get from us is accurate and would not change if you went direct.
When you get your quotes from us we show you exactly what you get for your money. This ensures that you won’t take out a policy only to find that it doesn’t include the things that you really want. Likewise, it means that you won’t pay through the nose for a policy that is packed-full of unnecessary extras. What you see is what you get.
If you’d like to learn more about the products found on Gocompare.com then read our product guides. These will help you recognise the best deals and turn you into a savvy saver.
And size does matter
We’re very proud of the size of our insurance panels and we do like to shout about it quite a bit. For example, on our car insurance comparison service, there are over 120 insurance providers for you to search. This includes some of the largest brands in the car insurance market – the likes of esure, Churchill, Swiftcover and Sheila’s Wheels have all got in on the act, plus loads more. This means that, by filling out one form, you’ll be able to get quotes from loads of insurers.
Not only are our insurance panels one of the largest, but they cover a diverse range of risks – some of our partners specialise in insuring women, others cover young and newly qualified drivers, while some provide better deals for older drivers.
You will get exactly the same quote on Gocompare.com as you will from the insurer’s own website – so there’s no need to spend hours visiting individual websites and filling in loads of forms. We can do that bit for you.
Respecting your privacy
We value your custom and would never do anything to abuse your trust. Gocompare.com will never sell your personal information to anyone else – so you won’t get any unwanted calls or emails from businesses that you haven’t heard of.
You can choose not to receive calls or emails from us at any time – simply opt-out of receiving marketing materials during the quote process, or use the unsubscribe link found in all emails from Gocompare.com.
At Gocompare.com we respect our customers’ privacy and can assure you that all your personal data is stored securely.
Always happy to listen
Every month we help over one million customers find the right product at the right price. We’ve worked hard to ensure that our site is easy to use and helps you find what you are looking for quickly and with minimal fuss.
If you have any suggestions as to how we could improve our service then please email me at Hayley@gocompare.com. We value your feedback and enjoy working with our customers to make your experience an enjoyable one.
*Consumer Intelligence (Price Comparison Sites in the UK General Insurance Market – published November 2009) carried out research among 96,000 people over a two year period