Frequently asked questions on business broadband

Get the answers to FAQs on business broadband, then compare prices to find the right deal for you.

What is business broadband?

Business broadband packages are specifically tailored towards companies that rely on an internet connection within their office, providing features that may not be required for an average home user.

Read more in our beginners' guide to business broadband.

Do I need business broadband?

A business broadband package could include invaluable features such as: Business broadband

  • Free domain names, web space and email addresses
  • Free static IP addresses
  • Priority network access
  • Priority customer support
  • Free antivirus and spam protection
  • VoIP services

What are domain names, web space and email addresses?

They are the basic ingredients of a company website:

  • Domain name: Unique name given to your website, for example
  • Webspace: Where your website is hosted on the worldwide web
  • Email addresses: Consist of text and your domain name, for example

Read our article on how to build a business website.

What is a static IP address?

The majority of business broadband providers will provide you with 24/7 customer support

A static IP address is really useful as it gives you the flexibility to do things such as logging on to your office computer from anywhere in the world that has an internet connection.

What is priority network access?

This means that in the peak times of internet use your business will take priority over home users, improving your office internet connection.

What is priority customer support?

The majority of business broadband providers will provide you with 24/7 customer support that offers you priority over a home broadband user.

What is antivirus and spam protection?

Antivirus software could prevent your computer or office network from contracting a virus or Trojan which can be costly to fix. Spam protection filters spam and phishing emails to keep you safe from online viruses.Business broadband

What are VoIP services?

VOiP could make it cheaper for your business to make phone calls by hosting them over the internet. This is particularly useful if you make a lot of international calls and could save you a lot of money.

Any other questions?

See if you can find the answers in our broadband guides.

By Sean Davies