Useful links
The Association of British Insurers (ABI)
represents the collective interests of the UK's insurance industry. The Association speaks
out on issues of common interest; helps to inform and participate in debates on public policy
issues; and also acts as an advocate for high standards of customer service in the insurance
industry.
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The Driver and Vehicle Licensing Agency
(DVLA) is an Executive Agency of the Department for Transport (DfT). The Agency is accountable to
the Secretary of State and Ministers and, through them, to Parliament and the public, for
efficient and effective management of the Agency and its responsibilities. Our primary aims
are to facilitate road safety and general law enforcement by maintaining registers of drivers
and vehicles, and to collect vehicle excise duty (car tax).
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The Motor Insurance Bureau (MIB)
was established in 1946 as a private company limited by guarantee for the purpose of
entering into Agreements with the Government to compensate the victims of negligent
uninsured and untraced motorists. Every insurer underwriting compulsory motor insurance
is obliged, by virtue of the Road Traffic Act 1988, to be a member of MIB and to
contribute to its funding.
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The Motor Insurance Repair Research Centre or
Thatcham as they
are widely known was established in 1969 by British Insurers. The Centre is independently
operated with a Board of Directors drawn from amongst the 31 insurer members who
fund their work.
Thatcham is a not-for-profit organisation. Their main aim is to carry out research
targeted at containing or reducing the cost of motor insurance claims, whilst
maintaining safety and quality standards.
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The Financial Ombudsman Service
provides consumers with a free independent service for resolving disputes for financial firms
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