The last Laguna had such a bad reputation for reliability, the head of Renault went public and said that the new car would be a class leader in quality and customer service. Making the Laguna reliable should go without saying what with BMW, Volkswagen and Ford all producing great family cars in opposition.
Renault has certainly gone a long way to achieving its aim. The build is solid and the interior is precise to the point of pedantry. The dash is built with quality soft touch materials and contains well-placed controls and an easy-to-use airconditioning system. High-end versions come with a 3-D sat nav, but these are expensive.
Engines include a normally aspirated 2.0ltr, and two 2.0ltr turbos. These are joined by five diesel engines, with outputs ranging from 94bhp to 175bhp. Again, managing to achieve a 5-star safety rating, the Laguna is full of safety features including numerous airbags, but stability control is a paid-for optional extra on basic models.
The Laguna is not as big as its rivals and even with the smart interiors, can feel cramped. It also suffers from Renault's steering, which is imprecise and soft, unlike the Mondeo, which is sharp, perfectly balanced and communicative.
Insurance groups range from 9-17.
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Renault LAGUNA.