ICO to clamp down on nuisance claims firms

Covered mag, presented by Gocompare.com
  • | by Kristian Dando

Chances are that over the past few years, you will have received an unsolicited text message or call relating to compensation, maybe even for an accident you’ve not even had.

At best, they’re a bit of a nuisance – forcing you to get up from the sofa during the middle of a particularly riveting episode of Coronation Street, or giving the impression that somebody important has texted you with an exciting message, only to be let down when you consult your phone. But at worst, you might be flogged a product which can make you worse off.

But now, the Information Commissioner’s Office has said that tackling this issue is ‘high priority’, and intends to impose fines of up to £500,000 on firms who’ve been caught in the act, not to mention conduct scary-sounding ‘raids’ on properties where this sort of nefarious activity is being conducted. Research from the ICO claims that over half of the population have been on the receiving end of one of this sort of correspondence.

One such person was Rebecca Jones, 24, from Cardiff. “I was enjoying a relaxing evening with a good book and a glass of red” she recalls. “I was all settled in for the evening when my phone rang. I wish I hadn’t answered. It was an automated message telling me I was eligible for a large compensation claim for a car accident that they said I’d been in. I wouldn’t mind, but this wasn’t the first time and I don’t even drive! It’s annoying. Where did they get my details?” Have you been contacted about making a claim for a bogus accident? Contact the editor with your horror stories. We don't sell on your data at Gocompare.com. To find out more, please refer to our customer promise.