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Gocompare.com

Terms and Conditions for Dine Club

Terms and Conditions

Eligibility

The free 12 month Dine card membership (the “Membership”) is open to customers of GoCompare Limited, company registration number 05799376 (“GoCompare”) who have purchased car, home, van, bike or pet insurance (which can be properly verified by GoCompare). Only customers who are residents of the United Kingdom shall be eligible to receive the Membership. Only one person per policy purchased is eligible for a Membership. This offer is not transferable.

Promotion Period

The promotion period commences on 20 April 2018 and will continue as long as GoCompare advertises the Membership on its website (the “Promotion Period”). Purchases made outside of this period will not qualify for a Membership.

Qualifying Purchases

A purchase will be deemed a “Qualifying Purchase” where, during the Promotion Period, the customer runs a new quote and purchases car, home, van, bike or pet insurance using the www.gocompare.com website, which is not cancelled during the applicable product cancellation period. Qualifying Purchases include purchases initiated through the www.gocompare.com website but completed via the telephone directly with the product provider, providing the customer has informed the provider of the www.gocompare.com quote and valid reference number. Where a customer cancels a Qualifying Purchase during the applicable cancellation window following their purchase, they will not be eligible for a Membership. Purchases made on any quotations initiated prior to the Promotion Period opening will not be included and customers must re-run the quote during the Promotion Period in order to be eligible for a Membership.

Verification

Customers will only be eligible for a Membership where GoCompare is able to verify the Qualifying Purchase. Purchases not made through the www.gocompare.com website, including those made directly from a product provider without reference to the relevant GoCompare quote or reference number, or where a customer renews an existing product with their product provider, shall not be eligible for a Membership. GoCompare accepts no responsibility for any delay, failure or error in verifying a Qualifying Purchase caused by a third party provider. GoCompare reserves the right to withdraw this offer of a Membership at any time, including where GoCompare is unable to verify the Qualifying Purchase.

Fulfilment

Customers eligible for a Membership will automatically receive a reward email from us, setting out the instructions for activating their Membership (the “Reward Email”). Please allow 7 days from the date of the Qualifying Purchase to receive this Reward Email. Reward Emails will be sent to the same email address used to make the Qualifying Purchase.

Membership Conditions and Redemptions

You will have 1 month from the date you receive the Reward Email to activate your Membership. The Membership will be subject to the Dine Terms of Membership save that where there are any inconsistencies between the Dine Terms of Membership and these Terms and Conditions, these Terms and Conditions shall apply.

GoCompare accepts no responsibility for any delays or failures in activating the Membership which are due to a system failure by Dine or any other factors outside of the reasonable control of GoCompare. No cash or other alternative in part or in full shall be offered in lieu of the Membership. Memberships are not transferable and you are not permitted to sell your Membership. Memberships should be treated like cash and be kept securely, they cannot be replaced if lost or stolen. Memberships are subject to availability and GoCompare reserves the right to withdraw this offer of a Membership at any time, including where we believe that the terms of the offer are being abused in any way.

Your Membership will not be automatically renewed at the expiry of the 12 month period.

Data Protection

Personal data may be shared with Rocket UK Ltd (trading as DINE, with company No. 4294400) strictly to the extent necessary for them to fulfil the Membership. Any data processed during the course of this promotion will be held and used in accordance with our privacy policy. For the purposes of this promotion, the Reward Email shall be deemed a service email. Customers using the wwww.gocompare.com website will also be subject to our general terms and conditions.

Questions or Complaints

Any questions or complaints relating to this offer should in the first instance be directed to GoCompare via rewardteam@gocompare.com.

Change to Terms

We reserve the right to change these terms and conditions from time to time and without notice. We recommend that you occasionally check the terms and conditions to check for changes which may affect you.

Applicable Law

These terms and conditions are governed by the laws of England and Wales and subject to the sole discretion of the Courts of England and Wales.

Frequently Asked Questions

How do I claim my membership?

You don't have to do anything to claim your Membership. Once you have made a Qualifying Purchase you will be sent a Reward Email setting out how you can activate your Membership.

What is a qualifying purchase?

A Qualifying Purchase is where an eligible customer purchases car, home, van, bike or pet insurance through GoCompare during the Promotion Period.

Who is eligible?

Only customers who have purchased car, home, van, bike or pet insurance though GoCompare during the Promotion Period are eligible.

Is there a time limit to make a qualifying purchase?

All Qualifying Purchases must be made within 1 month of the Membership Invitation Email to enable you to receive your Membership.

When will I receive my membership?

You will receive your Membership within 7 days of the purchase date. You will be sent a Reward Email containing a link to a page where you can activate your Membership.

How many memberships can I claim?

You can only claim one Membership per email address after the sale has been validated in accordance with the Terms and Conditions of this offer.

Can I buy a product direct and still receive a membership?

Customers will only be eligible to receive a Membership if the Qualifying Purchase is made through the website or through the website but completed via the telephone directly with the product provider, providing the customer has informed the provider of the GoCompare quote and valid reference number.

I used a different email address when purchasing a product than the email address the reward email was sent to?

In order to claim a Membership, you must use the same email address when making a Qualifying Purchase. If you use a different email address at any point then you will be unable to claim a Membership.

Why is the membership not available on all products?

We have offered the Membership for the purchase of car, home, van, bike or pet insurance only on our site.

Can I back date an membership claim?

Unfortunately not. The Membership offer is only valid from 20 April 2018.

Is it free to collect my membership?

There are no additional or administrative charges for you to receive your Membership, once you have made a Qualifying Purchase your Membership will be issued to you within 7 days.

How will I receive my membership?

After you have made a Qualifying Purchase, we will verify the sale, you will then receive a Reward Email with a link to activate your Membership. Please note this process could take up to 7 days.

It's been 7 days and I haven't received my membership, where is it?

If you haven't received your Membership and it's been 7 days since you made your Qualifying Purchase, email us at rewardteam@gocompare.com and they will investigate why you have not received your Membership.