Switching energy suppliers getting quicker and easier
The energy regulator and suppliers have pledged that customers will be able to switch providers in three days by the end of 2014, and that one-day switching will be in place by the end of 2018 at the latest. Remember that there's a two-week cooling-off period to change your mind before the three-day switch process startsJeremy Cryer, Gocompare.com
Why should I consider switching my provider?
Consumers are caught between a rock and a hard place with rising fuel costs and few incentives to invest in solar or other green solutions. The only viable strategy for most homeowners remains trying to cut consumption and shopping around to ensure they are getting the best deal by using a comparison siteJeremy Cryer, Gocompare.com
Keep an eye on your direct debits
Many people pay their utility bills by direct debit and it's not unusual to overpay during the summer months when usage tends to be lower, but many people may pay far more than they need to. Overpayments will be shown on bills as credits and customers are entitled to ask for their money backJeremy Cryer, Gocompare.com
How can we help you with gas and electricity today?
Gas and electricity are some of our biggest household expenses, but billing can appear complicated. Switching suppliers isn't as difficult as you may think and you could save on your energy costs.
To switch gas and/or electricity
- Enter your consumption
- Compare suppliers, tariffs and savings
- Choose a new supplier and tariff
- Complete a short application form
- Your switch will be completed in 28-45 days (by the end of 2014 this will be reduced - customers will get a two-week cooling-off period to change their mind, then a switch should be made in three days)
Should you choose to try our service, our easy-to-use form will ask for your basic personal information, plus details of your current energy supplier and usage - all of which will be readily available from a recent bill.
Did you know...?
- Three-day switching should be in place by 2014, and next-day switching by 2018 at the latest
- 46% of UK consumers switched their energy supplier in the period 2011-13
- Electricity tops the list of baffling bills for UK consumers, followed by gas then water
- Powering outside Christmas decorations could add the equivalent of two weeks' electricity consumption to winter bills
If you don't have a recent bill you can use our energy calculator.
You'll have the option of changing both your gas and electricity supplier, or switching just gas or just electricity.
There are choices available for green energy tariffs, capped- or fixed-rate deals, different payment options and online or off-line account management.
To find out more about the pros and cons of such options, read our guides, where you'll also find the answers to frequently asked questions on utilities.
Our guides offer more information on key areas such as identifying your supplier, reading bills and meters, boiler and central heating cover, cooling-down periods, a checklist for moving home, money-saving tips, help with winter fuel bills and what to do in an emergency.
You can also find out more about green energy schemes and renewable technology, get to grips with our jargon-buster, and learn about the history of the British gas industry.