Energy suppliers and how they pay us

Details of suppliers you see if you compare energy through Gocompare.com, the way results are shown, as well as when and how we're paid.

Gas and electricityIf you choose to compare gas and electricity through Gocompare.com and our partner Runpath[1] you’ll automatically be shown all the tariffs you can switch to easily through us.

However, you'll also have the option to toggle between this view and seeing all other tariffs on the results page.

Remember that, even if we have a commercial relationship with a particular supplier, that supplier may not offer the opportunity to switch to all of their tariffs through our service, although you'll be able to see all the options by selecting 'show all tariffs in the market'.

The circumstances of whether or not you can switch to a particular tariff through our site will be determined by the supplier.

If comparison tools have no choice but to offer a supplier's product, how can they negotiate a good deal with them? The energy supplier holds all the cards.
Andrea Coscelli, Competition and Markets Authority

It may be that the supplier has a tariff available via limited channels, or if you're an existing customer you'll need to apply to the supplier directly to switch.

We made the decision to show you tariffs in this way as we believe this will create competition in the energy market and encourage more suppliers to join Gocompare.com's energy panel, making it even simpler to switch and save.

It will also help to discourage unsustainable deals, whereby smaller providers can offer the cheapest deals but aren't able to cope with the volume of customers this attracts or rises in gas prices. 

In April, 2016, acting chief executive of the Competition and Markets Authority (CMA) Andrea Coscelli commented, "Unlike for car insurance, comparison tools are required to show prices from every company on the market. This might seem like it's doing consumers a favour by making their life easier and creating a one-stop shop for energy.

"The problem is that it also means these sites may be unable to negotiate low prices with energy companies. If comparison tools have no choice but to offer a supplier's product, how can they negotiate a good deal with them? The energy supplier holds all the cards.

"They may even get listed without paying commission. This is a problem because if comparison tools can't negotiate a good deal with the supplier, then they can't pass them on to us as customers. They may even have to list suppliers that provide a poor service to customers."

How we get paid

If you’d like to switch to one of the tariffs which isn’t offered through our service we’re glad to have helped you find the right deal, but you’ll have to contact the supplier directly yourself.

The commission we receive doesn’t affect the price you pay - it’s not added on and the unit rates for the tariff would be the same if you applied directly

If, on the other hand, you’d like to switch to a tariff through us then Runpath will handle your switch application with the supplier.

Runpath receives a commission payment for each fuel switch successfully completed through the Gocompare.com service, and we receive a proportion of this.

The commission we receive doesn’t affect the price you pay - it’s not added on and the unit rates for the tariff would be the same if you applied directly.

We liken it to the advertising and service fees a supplier would've had to pay to attract your custom themselves, and the payment allows us to offer the comparison and switching service at no cost to you, whether you decide to switch through us or not.

Commission doesn’t affect the order of the results - these are displayed in order of the potential saving from largest to smallest, and we’ll tell you if a tariff may cost you more than your current deal.

Energy suppliers serving mainland UK and details of their commercial relationships with Gocompare.com:

*List correct as of 14 January, 2017

Supplier Fuels offered through Gocompare.com Gocompare.com receives payment for switches?
Affect Energy Gas and/or electric No
Avro Energy None No
Better Energy Gas only No
Bristol Energy Gas and/or electric No
British Gas Gas and/or electric Yes
Bulb Gas and/or electric Yes
Cardiff Energy Supply Limited None No
Co-operative Energy Gas and/or electric No
Daligas Gas only Yes
E None No
E.ON Gas and/or electric Yes
Ebico Gas and/or electric No
Economy Energy None No
Ecotricity None No
EDF Energy Gas and/or electric Yes
Extraenergy Gas and/or electric No
First Utility Gas and/or electric Yes
Flow Energy Gas and/or electric No
Future Energy None No
GB Energy None No
GnERGY Gas and/or electric No
Go Effortless None No
Good Energy Gas and/or electric No
Green Energy UK Gas and/or electric No
Green Star Energy Gas and/or electric Yes
Iresa Limited None No
iSupplyEnergy Electric only Yes
LoCO2 Energy Electric only Yes
M&S Energy Gas and/or electric Yes
Npower Gas and/or electric Yes
Octopus Energy Gas and/or electric Yes
Ovo Energy Gas and/or electric Yes
Places for People Energy Gas and/or electric No
Robin Hood Energy Gas and/or electric No
Sainsbury's Energy Gas and/or electric Yes
ScottishPower Gas and/or electric Yes
So Energy Gas and/or electric No
Spark Energy Gas and/or electric No
SSE (comprising a number of brands - SSE, SSE Atlantic, SSE Scottish Hydro, SSE Southern Electric, SSE Swalec) Gas and/or electric Yes
Utilita Gas and/or electric No
Zog Energy None No