Pet insurance guide

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Pet insurance explained

To help you decide if pet insurance is right for you, we've compiled a short guide that explains what it is, how it works and how you could save money but still find the right cover.

What is pet insurance?

Pet insurance helps to cover the cost of veterinary treatment in the event of an insured pet falling ill or being injured in an accident. Some pet insurance policies will also pay out if a pet dies, is lost or stolen or causes injury to a third party or damages a third party's property. Far from being limited to cats and dogs only, many pet insurance companies will cover smaller pets too, such as rabbits - and even exotic pets, such as chinchillas and parrots.

Why do I need it?

Pets are a big part of our lives, so when they fall ill or are injured providing the best health care for them is important. With the advances in veterinary medicine, treatments are now available that were once reserved for humans, making once fatal conditions in animals now treatable. Veterinary practices also have access to much more sophisticated equipment than they did in the past, making it possible to detect and diagnose problems that would once have gone untreated. Inevitably, these types of treatments and diagnostics come at a price, leaving some pet owners faced with a difficult choice. For this reason, many opt to take out pet insurance as not only does it provide valuable peace of mind against spiralling vets fees, but it also allows them to fully explore all available treatment options.

Are all pet insurance policies the same?

Normally, there are three types of pet insurance policies to choose from:

  • Time-limited policies

With a time-limited policy cover is provided up to a maximum amount per condition e.g. £1,500; however for each condition that you do claim for there is a 12 month limit, after which no further pay outs are made. The condition will then be excluded from the policy, even if it is renewed. Should your pet still be receiving treatment when the 12 month period comes to an end, you will have to fund the cost of any remaining treatment yourself. As they offer restricted cover, time-limited policies are the cheapest pet insurance option.

  • Maximum benefit policies

This type of policy covers conditions up to a maximum amount e.g. £1,500 but there is no time limit on how long you can claim for. Once the cost of treatment has reached the maximum amount specified by the policy there will be no further pay outs made. As such, this type of pet insurance may not provide complete cover in the event on an ongoing illness.

  • Lifetime/Covered for life policies

This type of policy provides a set amount of cover for veterinary fees, which renews each year in line with the renewal of the policy. This means that a pet is covered throughout its lifetime providing the policy remains active. This is the most expensive pet insurance option but the one which provides the most peace of mind.

Cover does of course vary significantly between providers, so it's important to check exactly what level of cover you are getting from a policy before you buy. Your considerations should include:

  • Vets fees

Aside from the cover limit per condition and any time constraints, you should also check whether the policy covers complementary therapies such as physiotherapy, acupuncture and hydrotherapy. Some policies will also provide cover for behavioural conditions and their treatment and for the provision of a special diet, should it be recommended by a vet as part of treating a condition.

  • Death by illness and death by accident

If a pet dies through illness or accident, some pet insurance policies will cover the purchase price or market value of the pet, subject to conditions. This cover can be useful for owners who have invested a significant sum in the purchase of a pedigree or exotic pet.

  • Cremation costs

Selected policies may cover the cost of having a pet cremated if its death was due to illness or accident.

  • Third party liability

If your dog injures a third party or damages their property, as its owner you could be held responsible and liable for any resultant costs. Third party liability cover may or may not include accidental damage cover so it pays to check this. Third party liability cover is available for dogs only as cats are considered 'free spirits' by the courts and therefore their owners are not legally responsible for their actions.

  • Pet travel scheme

Under the Government's Pet Travel Scheme, your dog, cat or ferret can travel with you to certain countries without the need for quarantine, providing a number of conditions are met. Consequently, some pet insurance providers extend their pet insurance cover abroad. If you are planning on travelling with your pet, you may find this option particularly valuable.

  • Holiday cover

Pets can fall ill, go missing or be involved in accidents at the most inconvenient times, such as before or during a planned holiday. If you want to cancel your trip altogether, or cut it short and return home, then holiday cover will help towards the cost of travel and accommodation expenses that cannot be recovered.

  • Missing pet cover

Some policies will provide cover towards the cost of advertising a missing pet and even for offering a reward.

  • Kennel and cattery fees

Cover for kennel and cattery fees helps towards the cost of boarding your pet should you need to receive emergency treatment as a hospital inpatient.

In the next part of our guide, we take a look at the policy excess, pre-existing conditions, pet insurance for older pets and pedigree animals and how you can save money but still get the right cover.

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Next: Pet insurance policies in more detail

Gocompare.com Limited is authorised and regulated by the Financial Services Authority (FSA) for insurance mediation activity under firm reference number 465053. You may check this on the FSA's register by visiting the FSA website, or by contacting the FSA on 0845 606 1234. Gocompare.com Limited is registered in England and Wales (Company No. 5799376). Registered office: Unit 6, Imperial Courtyard, Newport, Gwent, NP10 8UL, United Kingdom Copyright © 2006-2010 Gocompare.com Ltd. All Rights Reserved.

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