Commenting on BT’s planned price rises to its broadband, landline and sport services, Ben Wilson, home communications spokesperson at Gocompare.com Broadband, said:
“BT customers do not need to take price hikes lying down. If you’re not happy, shop around for a deal that offers the broadband speed and call package that you need, at a price you’re more comfortable with, and then switch.
“If you’re not with BT and this news has prompted you into looking for a better deal on your broadband, make sure you check the terms and conditions of your contract so that you don’t get stung by any cancellation fees if you decide to leave early.
“According to our research* 33% of people have NEVER switched their broadband provider, so millions of people could be overpaying for their internet connection and communications services. The message is clear – hang up on big bills and connect to a better deal.”
For more information, Gocompare.com has a guide to avoiding price hikes.
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Notes to editors:
*On 6 January 2017, Bilendi conducted an online survey among 2001 randomly selected British adults who are Maximiles UK panelists. The margin of error-which measures sampling variability-is +/- 2.2%. The results have been statistically weighted according to the most current education, age, gender and regional data to ensure samples representative of the entire adult population of United Kingdom. Discrepancies in or between totals are due to rounding. The 2016 switching survey was also an online survey conducted by Bilendi among 2001 randomly selected British adults who are Maximiles UK panelists, it was conducted on 5 January 2016.