If you need to claim on your car insurance and have to pay the excess because you're found to be at fault, excess protection insurance will refund the cost of the excess up to the limit of the excess protection policy.

After you buy your car insurance through us you'll get an email. Click the link and fill in your details.

It'll cover the cost of your excess, up to £250. So, if your excess is £300, the policy will cover £250 and you'll pay £50.

When you buy car insurance through us, your excess protection will start on the same day.

No. It's provided by Gocompare and administered for us by Autonet Insurance Services. The policy is underwritten by Inter Partner Assistance SA UK Branch (IPA) which is fully owned by the Axa Assistance Group.

The excess protection policy doesn't offer any protection for your no-claims bonus, so it's likely to be affected if you make a fault claim. There is no no-claims bonus earned on the excess protection policy itself.

Claiming under your excess protection won't affect your car insurance premium price, but if you've made a claim on your car insurance it's likely that it'll increase because of that, especially if you're found to be at fault.

You can have one excess protection policy for every car insurance policy you buy through us.

Yes. The policy covers the excess paid on your car insurance policy and this excess would still apply to additional named drivers - so they'd also benefit from the excess protection.

As long as you just change your car with your insurer and keep the same car insurance policy, your excess protection cover will still be valid. If you end your policy and take out a new one for the new car, your excess protection policy will end when the car insurance policy ends.

No. If you cancel your car insurance, your excess protection cover will also be cancelled. This also goes for if your insurer cancels of voids your policy.

You can claim as many times as you need to, as long as you don't exceed the £250 annual policy limit. Once you've made claims totalling the £250 limit the policy will end and won't pay out again.

No. The excess protection only applies to the car you bought insurance for with GoCompare, so it won't apply to any other cars you drive.

If your car insurance policy covers these claims and an excess is applied, your excess protection policy can be used, as long as the claim isn't solely for breakdown, windscreen repair/replacement or glass repair/replacement.

It's not a problem -it just means you'll be able to claim more than once on the excess protection policy if you needed to. So if your excess is £100, you could claim a maximum of three times: twice for £100 and once for £50 (paying the other £50 excess on that claim yourself).

If your excess is covered by any other insurance then this policy would only pay out a proportionate share of the claim. All policies will together only pay out a maximum of the total excess - it's fraud to attempt to profit by claiming for your excess more than once.

As long as the date of the incident was within the term of your car insurance policy your excess protection cover will still apply.

We believe the right insurance should always cost you less - and that includes not having to worry about a giant excess if you're unfortunate enough to need to make a claim.

You'll only get the free excess cover if you complete a full car insurance quote from us and buy through us as well. You'll also need to be at least 17 years old and have an excess on your car insurance policy. See our full terms and conditions for more.

No. Our free excess protection cover has a limit of up to £250 in the policy period.

No. You will need to quote and buy your car insurance through GoCompare when your renewal is due to be eligible for the free excess protection cover.

No. The excess protection cover is completely free, so you don't need to provide your card or account details. All you need to do is quote and buy your car insurance through GoCompare and you will be eligible for the free excess protection cover.

If you have to make a claim under your car insurance policy and you've paid your excess, you will be able to claim under the excess protection cover - make sure you have proof of payment.