Broadband money saving tips

Loyalty to broadband providers rarely pays off.

If your deal has ended, you’re probably paying more than you need to and you could save money just by switching.


Key points

 

Check your end date

If you’re still within the term of your original deal, there’s probably a termination fee to pay to end the contract early.

That means it’s usually cheaper to wait until your deal ends before switching.

Some providers offer monthly rolling contracts, where you only pay for a month at a time, usually in return for higher monthly charges.

 

Compare deals in your area

Not all deals are available everywhere, so you need to check what you can get where you live. When you compare, you’ll be asked for your postcode so that you’re only shown deals you can actually get.  

If there’s a deal that saves you money, you could just go ahead and switch.

But if you really want to stay with your current provider, you’ll now have an idea of how much you should be paying.


Contact your broadband provider and haggle

Call your provider, tell them you’ve seen a better deal elsewhere and ask them to beat it or you’ll switch.

You’ll probably be offered cheaper deals for staying.

Use the information you’ve learnt about other deals in your area to really drive down the price.

Be polite but firm and keep haggling until you're satisfied.

Any new deal is likely to tie you in for a minimum period, typically 12 or 18 months, so make sure you’re happy with that.

 

Pay for what you need

If you've got a bigger data allowance than you can use or your broadband is faster than you need, check for deals with lower allowances that cost less.

If, on the other hand, you're consistently exceeding your current data limits and incurring charges, you should look for deals with larger allowances, or unlimited broadband. Your standard monthly charge might be higher, but your overall bill is likely to be less without paying to add-on data.

Higher speeds cost more too so don’t pay for more than you need.

General browsing, checking social media and shopping is unlikely to require a particularly speedy connection. But if you’re regularly downloading and streaming music, films and TV, you may want a faster connection.

Take a look at our fastest speed guide, to work out what’s right for your household.

 

Broadband bundles

When you compare packages, check whether line rental is included in the overall cost, as you’ll usually need to pay for a landline to get online.

ADSL is the most widely available broadband in the UK and requires a landline, but cable broadband, fibre optic or satellite may not.

Mobile broadband is another way to get online without a landline. Again, remember to consider coverage, speed and data usage.

Even if you can get internet without a landline, it might still be cheaper to take a broadband and home phone deal that internet-only.

You could also bundle a TV package or home phone deal with your broadband. Paying for all of these services through one provider can save you money, but make sure you actually need all the services you’re paying for and that it wouldn’t be cheaper to get stand-alone deals.

 

Think about how you pay

Paying by direct debit (rather than by card) usually gives you a discount on your bill.

Some providers also allow you to pay for 12 months in one lump sum, offering you a discount for paying upfront.

Make sure you’re opting for paperless billing too, as some providers charge you for sending out physical bills.