Wait! Read this before you get quotes…
Spiralling energy costs have forced many suppliers to remove their tariffs
What this means for you:
• We probably can’t save you any money right now because there aren't enough tariffs to compare
• We hope we can help you save in the future – but we don’t know when that’ll be
• If you go direct to energy suppliers’ websites you might find better deals
We believe in always doing the right thing for our customers – which is why we’d rather tell you now, so you don’t waste time quoting if we probably can’t help you.
Switching to British Gas
British Gas is the UK’s biggest energy company, supplying gas, electricity, boilers and home services. Thinking of switching to British Gas? Make sure you compare energy prices to find the right deal for you first. You might find a cheaper deal with another large supplier, or with a smaller energy company.
Read more about British Gas tariffs, find out about exit fees and discover what customers have to say about them before you switch.
British Gas tariffs
Here are some of the energy tariffs available with British Gas.
Standard variable tariffs (SVTs)
Standard variable tariffs are the default offer from an energy supplier. The price you pay for energy can rise or fall at any time, because it’s based on the wholesale price for gas and electricity at the time.
They’re the basic tariff you’d get put onto at the end of a fixed-rate deal. British Gas’ standard plan is its most basic offering, but tends to be the most expensive.
Fixed-rate tariffs lock in a set price for energy, meaning you’re protected against any increase in price over the term of your deal. British Gas’ best deals tend to be fixed rate. Don’t forget, you’ll be switched to an SVT or default rate when your fixed-rate deal comes to an end – and it’ll almost always be more expensive.
Energy plus Home Services
You get a fixed energy deal - which means your unit rates and standing charges will stay the same for however long your energy contract lasts - as well as central heating breakdown cover, plumbing and drains cover and home electrical cover.
Dual fuel tariffs
Dual fuel tariffs combine both types of energy – electricity and gas. Having one supplier can be more convenient to manage, plus you could get money off your energy bill.
British Gas also offers green tariffs with 100% renewable electricity. It promises to offset most of your gas carbon footprint, too. At the same time, it supports tree-growing projects in UK woodlands on your behalf for each year you’re on the deal.
How much will I pay?
The price you pay for energy depends on a number of factors:
- The tariff you’re on
- Amount of energy used
- Wholesale price of gas and electricity
- Exit fee (depending on supplier and tariff)
Comparing energy tariffs will help to make sure you get the best energy deal. If you’re on a fixed-rate tariff, set a reminder for when it ends. That way, you won’t get caught out with higher fees from being automatically switched to a default tariff when your deal ends.
Exit fees are what energy suppliers charge customers for wanting to leave a deal before the agreed end date – you’ll see them on some fixed-term deals, but not all.
If you’re on a British Gas fixed-rate tariff, and want to switch before your contract ends, it’ll cost you anywhere between £40 to £150 per fuel, depending what tariff you're on.
There are exceptions though: you won’t be charged exit fees if you’re still in the 14-day ‘cooling-off period’ once the plan begins. You won’t pay if you’re in the last 49 days of the fixed-term contract either (called the ‘switching window’).
You won’t be charged any exit fees if you’re on an SVT or default tariff, because they’re rolling contracts that don’t have an end date.
British Gas customer service
Service is just as important as price for lots of energy customers and Citizens Advice scores British Gas 2.5 out of five overall for customer services.
Emergency contact details
If you’re a British Gas customer with a gas emergency, phone 0800 111 999. If it’s electrical-related, call 105.