E.ON

Due to rising costs, many providers have removed their deals from the market, so we're unable to switch you right now


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Spiralling energy costs have forced many suppliers to remove their tariffs

What this means for you:

• We probably can’t save you any money right now because there aren't enough tariffs to compare

• We hope we can help you save in the future – but we don’t know when that’ll be

• If you go direct to energy suppliers’ websites you might find better deals

We believe in always doing the right thing for our customers – which is why we’d rather tell you now, so you don’t waste time quoting if we probably can’t help you.

E.ON is an electricity and gas provider and one of the UK's biggest energy suppliers

E.ON launched through a merger of VEBA and VIAG in 2000. The company acquired Powergen in the UK in 2002. It also owns the majority share of npower.

It used to be one of the 'big six' energy suppliers, but since its acquisition of npower and other changes in the market, this group is now known as the 'large legacy' suppliers.

Sustainable energy is important to E.ON so it's moving all its home and small to medium business customers to E.ON Next, which provides all its customers’ homes with 100% renewable electricity. New E.ON customers will also be shown tariffs from E.ON Next. 

E.ON Next tariffs

 

Fixed-rate tariffs

You’ll pay a fixed price for the duration of the tariff, which protects you against price increases and makes it easier for you to budget. But, if energy prices fell, you wouldn’t be able to benefit from that.

You need to agree to have a smart meter installed. If you pay by fixed direct debit, you’ll see a reduction in your standing charges and unit rates.

If you want to leave during your tariff, you might need to pay an exit fee. You don’t pay if you’re in the ‘switching window’, which is 49 days before your deal is up. The same goes if you’re in the 14-day cooling-off period – just in case you find a better deal after comparing tariffs.

Variable tariffs

E.ON’s variable tariffs have no contract end dates or exit fees, and rates can increase or decrease. 

They’re the tariffs you’ll be put on once your fixed deal comes to an end and they tend to be the most expensive tariff option. 

The best thing to do is compare energy prices and switch before you’re put on a variable tariff.

Pay-as-you-go tariffs

E.ON Next offers one pay-as-you-go tariff where you pay for your energy in advance. You can top up online, through E.ON’s app, or by buying vouchers from a Post Office. There are no exit fees or contract end dates.

Prepayment tariffs

Similar to pay-as-you-go, E.ON Next’s prepayment tariff means you pay for energy in advance. You’ll get a key or card which you top-up at any service station or shop with a ‘Payzone’ or ‘PayPoint’ sign. You can top-up at any Post Office too.

Pay-as-you-go and prepayment tariffs tend to be most expensive and prices could rise. A better deal could be found by shopping around and comparing tariffs from different suppliers.

E.ON scored 15 out of 20 suppliers, according to Citizen's Advice.[2]

How will E.ON Next bill me?

If your account is being moved from E.ON to E.ON Next, your tariff and payment method will stay the same. 

The easiest way to pay for your fixed-rate or variable tariff is by Direct Debit. If you pay this way, you'll see a reduction in your standing charges and unit rates.

A fixed monthly Direct Debit spreads the cost of energy over the year. You’ll be billed each month with prices based on how much energy you used in the last 12 months. A variable Direct Debit means you pay for the exact amount of energy used after getting your bill.

How to contact E.ON

There are different numbers to call depending on your tariff. You can also talk to an advisor via live chat.

Switching to E.ON Next

When you’ve found your tariff, E.ON will contact your current supplier to kick off the switching process. E.ON will be in touch within a few days to confirm the switch. They then ask for your first meter readings and you’ll get a welcome pack containing tariff details. E.ON offers the Energy Switch Guarantee. This promises a simple, safe and quick switch from one supplier to another.

Just make sure you shop around and compare tariffs before switching. You could save money with a different supplier.

See also:

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[1]GoCompare has partnered with Energylinx, part of the GoCompare Group, to help you switch energy. Energylinx Limited is registered in Scotland, registration number: SC244794, registered office: the e Centre, Cooperage Way, Business Village, Alloa, FK10 3LP.

[2]Last checked 13 March 2023