Spiralling energy costs have forced many suppliers to remove their tariffs What this means for you:
Spiralling energy costs have forced many suppliers to remove their tariffs
What this means for you:
We believe in always doing the right thing for our customers – which is why we’d rather tell you now,
so you don’t waste time quoting if we probably can’t help you.
SSE ( Scottish and Southern Energy) supply energy, phone and broadband to UK homes - as well as boiler cover.
In January 2020 OVO Energy bought SSE’s home energy business to make it the second largest supplier in the UK, behind British Gas.
Fixed-rate tariffs lock in a set price for energy, meaning you’re protected against any increase in price over the term of your deal. SSE has several of them.
SSE’s one-year and two-year fixed tariffs fix your energy prices for the whole term. Plus, if you pay by direct debit, you’ll receive a discount per year, per fuel. If you sign up to this deal you agree to have a smart meter installed, if you don’t already have one. These tariffs don't have exit fees.
This is the default offer from any energy supplier. The price you pay for energy can rise or fall at any time, because it’s based on the wholesale price of gas and electricity. Unlike its fixed-rate tariffs, SSE’s standard tariff is available to pay-as-you-go (PAYG) customers. It’s also the default tariff you’d get put on at the end of a fixed-rate deal too. They tend to be the most expensive tariff.
For a greater level of coverage, some of SSE’s energy tariffs let customers sign up to other products as a bundle. Bundles are only available when you pay with Direct Debit.
SSE Fix and Fibre Bundle includes broadband along with your energy.
SSE Fix and Protect Bundle includes boiler and heating breakdown cover with your energy.
Bundles can help you save and keep things simple, compared to buying home emergency cover or broadband deals separately - but it’s always worth checking you’re getting the best deal.
SSE has a number of all-electric tariffs with variable rates. You’ll get different prices for electricity depending on where you live, and the time of day - there’ll be an on and off-peak price.
With SSE’s all-electric tariffs - Economy 7 and Domestic Economy - you’ll make the biggest savings if you use storage heaters and water heaters that only come on during the off-peak overnight period. You’ll need to use most of your energy at off-peak times, because it’ll be a lot more expensive during the day.
Off-peak times for Economy 7 differ depending on where you live. For Domestic Economy, the eight-hour off-peak period runs from 11.30pm to 7.30am in winter and from 12.30am to 8.30 am in summer.
While Economy 7 and Domestic Economy are the best known of SSE’s all-electric tariffs, there are others that work in a similar way:
Capped tariffs limit the price you pay per unit of energy. They’re there to protect you from being charged an unfair amount. Your energy prices can go down with the wholesale price of energy, but there’s a limit to how much they can go up.
If you have a PAYG meter, are on an SVT or default tariff, or get a Warm Home Discount from the government, your energy prices will be capped.
A prepayment or pay-as-you-go tariff is where you pay for energy before using it by topping up a meter. SSE won’t send you a bill but will send you a statement each year to tell you how much you’ve used.
Dual fuel tariffs combine both types of energy – electricity and gas. Having one supplier can be more convenient to manage, plus you could get money off your energy bill.
If you want to switch providers, don’t just dive straight in - look around for the best deal first.
If you decide to choose SSE after you’ve compared energy prices, they'll contact your current provider to let them know you're switching.
It normally takes around 21 days to switch, including a 14-day cooling-off period.
A Citizens Advice survey places SSE 15 out of 21 suppliers for customer service. While they received five stars for ease of switching, SSE was rated just one star for ease of contact.
SSE sweetens the energy deal by offering its customer's access to tickets for music, sport and entertainment events across the country before they go on sale. You can also apply for upgrades to SSE lounges and enter via the SSE Reward door at venues like the SSE Hydro in Glasgow and the SSE Arena, Wembley.
Things can and do change, though - it's a good idea to check recent reviews and ratings for any provider before you switch and commit to its service.
SSE has dedicated numbers according to what you need – select your service here.
In an emergency:
Power cuts – Call 105 National power cut helpline.
Gas leaks - If you have a gas leak or smell gas, call the National Gas Emergency number on 0800 111 999 from outside your property
GoCompare has partnered with Energylinx, part of the GoCompare Group, to help you switch energy. Energylinx Limited is registered in Scotland, registration number: SC244794, registered office: the e Centre, Cooperage Way, Business Village, Alloa, FK10 3LP.
Last checked 18 March 2022