Whether it’s looking after the structure of your building or protecting your belongings against risks like fire, theft or flooding, award-winning Aviva can help.
With more than 320 years of helping people prepare for the unexpected, today over 625,000 customers have chosen Aviva home insurance.
Its home insurance has a five-star rating from Defaqto and Aviva is the first major insurer to receive the Ethical Company Award from the Good Shopping Guide for its responsible approach to business.
Aviva is also recognised by the Good Business Charter for its responsible business practices.
What’s more, it scores 4.6 out of five from more than 785 customer reviews on Trustpilot^.
Aviva protects your home inside and out by covering your building and belongings with its home insurance cover.
For general enquiries, you can use Aviva’s online chatbot or call its home insurance customer service on 0345 030 7078.
Lines are open:
Aviva contents insurance protects your possessions while they’re in your house or garden and this cover also extends to money kept in your home, food in your freezer, and office equipment. It covers your belongings for damage and loss from events like theft, fire and flooding.
Covering your building for damage from unforeseen events like theft, fire and flooding, Aviva can help to make sure your home’s protected.
Its cover also includes permanent fixtures like fitted wardrobes, as well as driveways and patios.
Aviva buildings insurance includes cover for:
You can tailor your policy with Aviva’s add-ons to get extra cover for your home and belongings, these include:
If you haven’t made a claim on your home insurance for five years or more, you can use this cover to protect the no-claims discount on your policy.
This will cover up to £100,000 of legal costs per claim for you and any family living with you. It can help to resolve a wide range of issues including personal injury and property disputes.
This will help to cover up to £1,000 in repair costs and up to £1,000 in hotel accommodation costs if there’s an emergency in your home - like a boiler breakdown or pest infestation.
If you want your belongings to be protected outside the home, you can add this to your contents policy so that your personal items will be covered wherever you go in the world.
You can take out this cover if you want the bikes used by you and your family to be protected wherever you take them, whether it’s in the UK or worldwide.
This will depend on the type of policy and any optional extras you choose. Sometimes a combined policy can work out cheaper than having two separate individual policies.
The cost of your insurance premiums will also depend on:
You’ll often get the best price for insurance premiums if you buy your cover about three weeks before you need it to start.
Aviva is one of the UK’s largest insurance providers and it’s also one of the oldest, with its history tracing back to 1696.
Through various mergers and acquisitions over the years, Aviva has become a composite insurer made up of a number of different insurance companies.
These smaller units specialise in different types of insurance, helping Aviva to provide a wide range of products, including home insurance, car insurance and life insurance.
There are times when you need to speak to someone to explain your situation or ask a specific question. If you need to do this with Aviva you can do the following:
For home emergencies, call Aviva’s 24/7 helpline on: 0345 030 6945.
For home insurance quotes call: 0800 015 4715 or for home insurance customer service call: 0345 030 7078.
Lines are open:
Aviva insurance is owned by holding company Aviva PLC.
As well as home insurance, Aviva’s size and range of specialist units mean it’s also able to offer other insurance products including:
^Trustpilot data correct as of 7 December 2022.