Home insurance providers
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John Lewis is one of Britain’s best-loved retailers and has become a brand synonymous with providing quality products and excellent customer service.
John Lewis also has a growing online business and in 2016 created John Lewis Finance - providing a trusted alternative to traditional financial services providers. It offers a range of products, from home insurance to personal loans and credit cards.
Designed to protect your home against loss or damage from unexpected events like fire, flooding and theft, it’s also useful to know that John Lewis home insurance:
To contact John Lewis about home insurance you can visit them online or you can:
Call: 0345 608 9011
Lines are open:
Make a claim online or call: 0345 608 9005
Lines are open 24 hours a day, 7 days a week
Home insurance from John Lewis protects your home and its contents should something unexpected happen.
With John Lewis home insurance, you can take out buildings insurance and contents insurance, either separately or together as a combined policy.
So, if your home were to suffer an event like a fire, flood, or burglary, John Lewis home insurance would provide financial protection if you needed to pay for repairs or replacements.
Buildings insurance covers the main structure of your home and its fixtures and fittings, and it also includes outbuildings like car ports or garages.
Each level of John Lewis buildings insurance includes cover for:
Contents insurance protects your valuable possessions, like jewellery, furniture and electrical items, and covers items in your home that aren’t part of its structure or fixed to the building.
John Lewis contents insurance policies include cover for:
Home insurance by John Lewis provides you with flexible financial protection, allowing you to choose a level of cover that will suit your needs and your budget.
John Lewis offers three levels of cover: Gold, Silver, and Bronze, which provide different payout limits for each category.
And its flexible cover means you don’t have to choose the same level for both types of insurance, so you could pick Gold for contents and Silver for buildings insurance.
Here are some examples of how the levels work for each type of home insurance:
Policy type | Bronze | Silver | Gold |
---|---|---|---|
Contents insurance Maximum sum insured: | £50,000 | £100,000 | Unlimited |
Alternative accommodation | £10,000 | £15,000 | Unlimited |
Valuables in the home | £10,000 | £20,000 | £40,000 |
Business equipment | £2,000 | £5,000 | £10,000 |
Policy type | Bronze | Silver | Gold |
---|---|---|---|
Buildings insurance Maximum sum insured: | £400,000 | Unlimited | Unlimited |
Alternative accommodation | £50,000 | £100,000 | Unlimited |
Trace and access | £5,000 | £5,000 | Unlimited |
Locks and keys | £500 | £750 | Unlimited |
Providing a range of optional add-ons, John Lewis helps you to tailor and change your cover to suit your circumstances at any time, without being charged admin fees.
Choose either or both to protect your home and its contents from accidental damage, covering you for damage like spills and putting your foot through the ceiling
Get up to £10,000 protection against computer problems, cybercrime and attacks, including help to restore your systems and remove viruses
If you’ve got students in your family, you can get up to £5,000 of contents cover to look after their belongings while they’re away studying
24-hour help and access to emergency tradespeople. Up to £1,500 of home emergency cover and an annual service for your oil, gas or LPG boiler. Plus, help towards replacement costs if it can't be fixed, depending on the boiler's age.
This will give your family legal protection and peace of mind if you have an issue at home or work and will provide up to £100,000 to help with legal disputes
Add up to £15,000 of loss, damage or theft cover for your bikes while at home or out and about (maximum of £5,000 per bike). Excludes electric bikes and mopeds.
Add up to £10,000 of cover to protect your gadgets when you’re anywhere in the world
Cover for accidental loss, theft or damage to your personal possessions and money, anywhere in the world. Excludes items out of your arm’s reach, unless they were locked away, out of sight and there’s evidence of forced entry
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Buy home insurance with us and we’ll refund up to £250 of your excess if you make a claim. Excludes accidental loss and damage claims^
Get quotes^Up to £250 refunded after claim settled. Excludes accidental loss or damage claims. Full T&Cs apply.
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^Trustpilot data correct as of 10 August 2023.