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Pet insurance

The UK people’s furry friends are incredibly important to them with pet ownership at its highest level ever. The GoCompare People’s Choice Awards asked the UK people to provide feedback on their pet insurance providers to recognise those companies who have helped keep their pets cared for while providing outstanding customer service.

For details on how the pet insurance award winners were determined, see our methodology report.

Download Methodology

Trust

These providers were chosen by the UK people as the companies they would most trust to provide insurance cover for their pets.

Outstanding

  • Bought By Many

  • PDSA

  • Tesco Bank

Excellent

Satisfaction

Finding insurance cover for a beloved animal that captures every need can be a challenge but the following providers have created insurance services that provide complete satisfaction for their customers.

Outstanding

  • Bought By Many

  • PDSA

  • Petplan

Excellent

Customer service

Strong and supportive customer service is especially important when helping the UK public care for their beloved pets. Here are the People’s Choice for the pet insurers that deliver customer service that goes above and beyond expectation.

Outstanding

  • Direct Line

  • PDSA

  • Petplan

Excellent

Recommendation

When it comes to pets it takes a high standard for a customer to recommend a provider to their friends and family, these companies have been chosen by the UK people:

Outstanding

  • Bought By Many

  • PDSA

  • Petplan

Excellent

Rewards

The UK people recognised the following companies that not only offered them excellent perks but also felt the rewards offered by their pet insurer were truly valuable.

Outstanding

  • Admiral

  • Cover My Pet

  • PDSA

Excellent

Renewal

These pet insurers have been chosen by the UK people for making the renewal process for their insurance cover accessible and uncomplicated.

Outstanding

  • Bought By Many

  • Healthy Pets

  • PDSA

Excellent

Innovation

These companies are those seen as innovative and technologically advanced by their customers. They are using the latest technology available to provide outstanding service and product innovation in the pet insurance field.

Outstanding

  • Admiral

  • Cover My Pet

  • PDSA

Excellent