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Nearly one in ten 18 to 34 old holiday makers admit to being Brits a-fraud with their travel insurance

04 June 2013

Nearly one in ten (7%) 18 to 34 year old holiday makers admit to having inflated a claim on their travel insurance policy or making a travel insurance claim up all together.

The new research from comparison site Gocompare.com revealed that of all the age groups polled, younger travellers were the ones most likely to try to swindle their insurer into handing over money they weren't entitled to and over 55s are most likely to play by the rules.

More than half (53%) of 18 to 34 year olds surveyed felt that travel insurers hardly ever paid out for claims but less than 7% had actually had travel insurance claims turned down themselves. Nearly 60% of 18 to 34 year olds feel that travel insurance is too expensive.

Caroline Lloyd, travel insurance spokesperson at Gocompare.com, said: "Whatever way you look at it, faking a travel insurance claim or bumping up the amount of a genuine claim to make it more worthwhile is fraud and if you're caught out you might end up with a criminal record and also find it much harder to get other kinds of insurance in the future. This could have serious implications when it comes to getting life insurance for a mortgage or insuring a car. For the sake of a few hundred pounds it's really not worth the risk.

"The main reasons why customers have their travel insurance claims turned down are either because they didn't have the appropriate cover in the first place or because they failed to follow their insurer's guidelines at the time of the event. Both of these scenarios can be avoided if you read the policy documents and take a copy away with you. That way you can refer to the insurer's instructions while you are abroad rather than coming home and finding that you missed doing something important which would have helped your claim go through.

"The notion that travel insurance is too expensive is surprising given that you can protect yourself from facing enormous medical bills and protect your personal belongings from loss or theft for about £1 of each day of your holiday. For example, a 30 year old holidaymaker can find a Worldwide, two week, single trip policy with £10m of medical cover and £1000 of baggage cover from just £14.25* with Gocompare.com. When the alternative could be a medical bill running into thousands of euros or dollars, even for a minor treatment, the peace of mind offered by travel cover is extremely good value for money.

For more information on how to ensure that your travel insurance claims aren't rejected, Gocompare.com have created a guide page, which is available at: www.gocompare.com/travel-insurance/how-to-avoid-claim-rejections.


Notes to editors:

On the 19th-23rd April 2013, Vision Critical conducted an online survey among 2,015 randomly selected British adults who are Springboard UK panelists. 1,367 of which had travelled abroad in the last 5 years and classified as holiday makers.  The margin of error-which measures sampling variability-is +/- 2.2%. The results have been statistically weighted according to the most current education, age, gender and regional data to ensure samples representative of the entire adult population of United Kingdom. Discrepancies in or between totals are due to rounding.

*A 30 year old travelling for two weeks in June and July 2013 with Worldwide cover including USA and Canada was quoted £14.25 for Emerald cover with Coverforyou.com. Assumes no pre-existing medical conditions.